Privacy Policy

We record and keep the following information on file:

Your name(s), address, telephone number(s) and other contact details, which you have provided for us.

We use this for the purpose of surveying and installing your products and we keep these records to maintain your guarantee. Information is then retained to keep product information for the purposes of carrying out remedial/replacement work.

If you do not wish us to keep your information after the expiry of your guarantee, we will securely dispose of it upon receiving your written request.

Your information is shared only with the following:

Our installers for the purposes of carrying out surveys and installations of the products you have ordered.

When appropriate, with our insurance providers for the purpose of underwriting your guarantee.

When appropriate, with your local authority, for the purpose of registering your installation.

The information is only available to the directors of the company and we never share it with anyone else without your specific permission.